A detective that checks Paystack,a cashier that writes the reply.
Paste a “you took my money” message or receipt. Resolve verifies it against Paystack and drafts your reply for approval in under 60 seconds.
Proof, not promises
Switch tickets. Each shows the customer message, what Paystack actually said, and the draft written strictly from that verdict.
Message
“Hello, I paid ₦25,000 for order ORD-1001 yesterday and got debited, but no receipt. Reference PSK-DEMO-1001. Please confirm.”
Extracted · LLM
- reference
- PSK-DEMO-1001
- amount
- ₦25,000.00
- order
- ORD-1001
Paystack truth
success · unfulfilled
- status
- success
- amount
- ₦25,000.00
- paid at
- 2026-09-20 14:02
- source
- paystack
Analyst note: payment confirmed live. Order not yet fulfilled. Resend receipt.
Draft reply
“Hi, we’ve confirmed your ₦25,000 payment (PSK-DEMO-1001, paid 20 Sep). Your receipt is on its way. Nothing further to pay.”
Preview with illustrative refs. Live inbox verifies every ticket against Paystack test-mode. Success cases are never mocked.
Try it live in the inboxHow it works
Extract
Paste the message or drop a receipt screenshot. Details are read in memory. Nothing is stored.
Verify
Checked live against Paystack and your ledger. Seven verdicts: paid, failed, abandoned, refunded, or needs-human.
Draft
Reply written from the verdict only. You approve, then copy it into WhatsApp or email.
Trust
This is what the audit log records per ticket: facts and actions only. Customer screenshots never touch it.
| Time | Action | Verdict | Read by | Amount |
|---|---|---|---|---|
| 20 Sep 14:03 | Approved · receipt resent | success | LLM + Paystack | ₦25,000 |
| 20 Sep 14:07 | Approved · retry link sent | failed | LLM + Paystack | ₦2,500 |
| 20 Sep 14:11 | Escalated · asked for statement | needs human | regex fallback | - |
Sample rows. Append-only: no edit, no delete. Restricted key, images never stored, nothing sends without your approval.
11 min saved / ticket
Basis: 10–15 min manual (inbox → Paystack dashboard → reply) vs under a minute with Resolve. Stopwatch-timed baseline to be dated before launch.
Pilot
Bring your messiest tickets.
Twenty minutes, side by side with your dashboard. Test-mode key only. If Resolve can’t verify it live, it says so.